jlipark Privacy Policy

Overview

This Privacy Policy ("Policy") describes how jlipark ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "Player") who access or use the jlipark online gaming platform at jlipark.org (the "Platform").

jlipark operates as an online gaming platform serving players in the Philippines. As a data controller, jlipark is responsible for the personal data you provide to us and the data we collect about you through your use of the Platform. We take this responsibility seriously and are committed to handling your data with transparency, integrity, and in full compliance with the Data Privacy Act of 2012 and its implementing rules and regulations.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and jlipark. If you do not agree with this Policy, please do not use the jlipark Platform.

Data We Collect

jlipark collects the following categories of personal data from players:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine passport number, SSS ID, PhilSys ID number).
• Contact Data: Email address, Philippine mobile number, and residential address (including barangay, city/municipality, province, and postal code).
• Account Data: Username, encrypted password, account registration date, account status, and communication preferences.
• Financial Data: Payment method details (e.g., GCash account number, PayMaya account, bank account details for BPI, BDO, or Metrobank), transaction history, deposit and withdrawal records, and account balance information.
• Gaming Data: Game history, bet amounts, win/loss records, session duration, game preferences, and bonus usage history.
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, time zone, and unique device identifiers.
• Usage Data: Pages visited on the Platform, features used, links clicked, search queries, and navigation patterns.
• Communications Data: Records of your communications with jlipark support, including live chat transcripts, email correspondence, and support ticket history.
• Verification Data: Copies of identity documents, selfies or photographs submitted for KYC verification, and proof of address documents.

How We Collect Data

jlipark collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Technologies: Data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs. This includes your IP address, device information, and browsing behaviour on the Platform.
• Third-Party Sources: Data received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank) in connection with your financial transactions, and from identity verification service providers used for KYC compliance.
• Publicly Available Sources: In limited circumstances, jlipark may supplement your data with information from publicly available sources for fraud prevention and compliance purposes.

Purpose of Processing

jlipark processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jlipark account, including verifying your identity and eligibility to use the Platform.
• Service Delivery: To provide you with access to jlipark's gaming products, process your deposits and withdrawals, and deliver the services you have requested.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and gaming regulatory requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other illegal or prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming behaviour, identify players who may be at risk of problem gambling, and administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing and Promotions: To send you information about jlipark promotions, bonuses, and new features, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the jlipark Platform.
• Legal Claims: To establish, exercise, or defend legal claims involving jlipark.

Legal Basis for Processing

jlipark processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and jlipark (i.e., the Terms & Conditions), including providing gaming services and processing financial transactions.
• Legal Obligation: Processing is required to comply with jlipark's legal obligations under Philippine law, including AML regulations, KYC requirements, and gaming regulations.
• Legitimate Interests: Processing is necessary for jlipark's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.
• Consent: Where jlipark relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Data Sharing

jlipark does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to the extent necessary to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged by jlipark to assist with regulatory compliance.
• Technology Service Providers: Cloud hosting providers, software vendors, and IT service providers who support the operation of the jlipark Platform, all of whom are bound by confidentiality obligations.
• Game Content Providers: Third-party game studios and software providers whose games are available on the jlipark Platform, to the extent necessary to deliver those games to you.
• Regulatory and Law Enforcement Authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities where disclosure is required by law, court order, or regulatory direction.
• Professional Advisers: Lawyers, auditors, and other professional advisers engaged by jlipark in connection with legal, compliance, or business matters, subject to professional confidentiality obligations.

Data Retention

jlipark retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active Accounts: Personal data associated with active jlipark accounts is retained for the duration of the account relationship.
• Closed Accounts: Following account closure, jlipark retains your personal data for a minimum of five (5) years to comply with Philippine AML regulations and gaming regulatory requirements. Certain data may be retained for longer periods where required by law or where jlipark has a legitimate interest in doing so (e.g., in connection with ongoing legal proceedings).
• Marketing Data: Where you have consented to receive marketing communications, your contact details will be retained until you withdraw your consent or opt out.
• Technical and Usage Data: Aggregated and anonymised technical and usage data may be retained indefinitely for analytical and platform improvement purposes.

When your personal data is no longer required, jlipark will securely delete or anonymise it in accordance with our data retention and disposal procedures.

Data Security

jlipark implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the jlipark Platform is protected using 256-bit SSL/TLS encryption. Sensitive data stored in our systems is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorised jlipark personnel and service providers on a strict need-to-know basis. All access is logged and monitored.
• Firewalls and Intrusion Detection: jlipark's infrastructure is protected by enterprise-grade firewalls and intrusion detection systems that monitor for and respond to security threats in real time.
• Regular Security Audits: jlipark conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in our systems.
• Staff Training: All jlipark personnel who handle personal data receive regular training on data protection obligations and security best practices.

While jlipark takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jlipark will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

Cookies & Tracking Technologies

jlipark uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support our security and fraud prevention measures. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including maintaining your login session and enabling core security features. These cookies cannot be disabled.
• Performance and Analytics Cookies: Used to collect information about how players use the Platform, such as which pages are visited most frequently and how players navigate between pages. This data is used in aggregated, anonymised form to improve the Platform.
• Functionality Cookies: Used to remember your preferences and settings, such as your preferred language and display options, to provide a more personalised experience.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns and suspicious account behaviour.

You can control the use of non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jlipark Platform. By continuing to use the Platform after being informed of our cookie practices, you consent to the use of cookies as described in this Policy.

Your Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jlipark:

• Right to be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jlipark holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data jlipark holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jlipark's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jlipark's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jlipark has processed your personal data in violation of the Data Privacy Act of 2012.

Minors

The jlipark Platform is strictly intended for individuals who are 21 years of age or older. jlipark does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not use the jlipark Platform or provide any personal data to us.

If jlipark becomes aware that it has inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that jlipark may have collected data from a minor, please contact our support team immediately.

Parents and guardians are encouraged to monitor the online activities of minors in their care and to use parental control tools to prevent access to online gambling platforms.

Policy Changes

jlipark reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jlipark will post the updated Policy on the Platform with a revised "Last Updated" date and, where appropriate, notify you by email to your registered address.

Your continued use of the jlipark Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how jlipark protects your personal data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jlipark's data processing practices, please contact our Data Protection Officer through the jlipark support team. We are available 24 hours a day, 7 days a week.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. For more information on your rights as a data subject, please refer to the NPC's official resources.